REFUND POLICY
At Circles IN, we strive to ensure a fair and transparent experience for all our users. This policy outlines the scenarios under which refunds may be initiated and how cancellations are handled on our platform.
Fee Structure Overview
Each ticket purchase includes a ticket fee, platform fee, applicable taxes, and payment gateway charges. Refunds are processed based on the nature and timing of the cancellation. All ticket purchases are final and non-cancellable by guests. Refunds, if applicable, will only be issued in accordance with the host’s cancellation policy.
Refund Scenarios
Event Cancelled by Host
If an event is cancelled by either the host, the guest is eligible for a refund of the ticket fee, platform fee, and applicable taxes (but not the payment gateway charges).
Guest Removed by Host
If a guest is removed by the host, the guest is eligible for a refund of the ticket fee, platform fee, and applicable taxes (but not the payment gateway charges).
General Notes
All refunds are processed to the original method of payment.
Refund timelines may vary depending on the payment gateway and banking processes.
Circles IN reserves the right to amend this policy at any time.